Our customers

From fashionistas to family clothing our wide range of fashion retailers use social proof to help their customers to buy and dress with confidence.

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matalan
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Act like a friend we all want to take clothes shopping

Ensure your customers are on-trend by showing what other shoppers are buying.

46%

Choice overload

Customers fail to complete the buying journey because they’re overwhelmed by choice.

72%

Online fashion returns

Are driven
by style, fit and size issues.

89%

Basket abandonment

Second highest category for basket abandonment in retail.

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Highlight the latest trends

Shortlist best-selling and trending pieces to ensure shoppers are always in fashion.

Authority messaging

#1 Bestseller in jackets today.

Sustainability messaging

Made from vegan leather
13 purchased in the last 2 hrs

“72% of fashion returns are generated by style, fit and size issues”

Wrong sizing generates the greatest number of returns when it comes to fashion.

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Integrate aggregated sizing and fit reviews to ensure right fit first time

Incorporate reviews around style and fit into real-time social proof to help customers find the right item.

Personalisation messaging

37 snapped up since your last visit 4 hrs ago.

Review messaging

Fit Advice! 94% of customers say this runs large

“89% abandon fashion shopping baskets”

From worries about fit to style, customers often lack the confidence to complete clothing purchases online.

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Ensure customers bag the latest looks

Use real-time messaging such as stock availability or promotional offers to ensure items go from wishlist to wardrobe.

Stock messaging

Almost gone! 4 left in your size

Added to messaging

Added to wishlist 63 times this week

"To add a further 5.01% uplift in our conversion rate through the introduction of social proof messaging to the PLP is, quite frankly, astounding."

Shweta Desai

Digital Customer Experience Manager, FatFace

Read more

Want to know how much revenue we will
deliver for you?

Calculate the impact social proof will have on
your conversion rate and revenue.