When it comes to luxury retail, shoppers expect a top-class online experience that embraces advice, guidance and inspiration.
Join us at NRF’25, New York – January 12-14, Stand #946, Expo Level 1. Learn more
Join us at NRF’25, New York – January 12-14, Stand #946, Expo Level 1. Learn more
Our customers
Embrace the online luxury shift
The luxury goods market is expected to grow from $242.8 billion in 2023 to $369.8 billion by 2031.
25%
Percentage of luxury eCommerce sales
By 2025 online sales will equate to 25-30% of overall personal luxury goods purchased.
73%
Choice Overload
Luxury shoppers fail to complete the purchase because they are overwhelmed by too much choice.
88%
Basket Abandonment
The high price tag of luxury items means that confidence to buy online is paramount.
Avoid choice overload
Too much choice can overload and overwhelm shoppers, triggering indecision and a failure to complete their buying journey. A curated short-list of best selling and trending items helps reassure and gives them the confidence to purchase.
Personalisation messaging
16 purchased since your last visit 48 hrs ago
Authority messaging
#1 Bestseller in Watches in the last 24 hrs
“25% of personal luxury sales take place online"
Give shoppers the confidence to splurge on luxury items.
Engage shoppers with inspirational customer experiences
Show what others like them are buying by highlighting must-have items and use eXtended messaging to feature key product information they’re looking for.
Popularity messaging
Collectors Item. 12 sold in the last 5 days
Attribute Messaging
Swiss Automatic Movement. 36 views in the last 8 hours
“88% abandon luxury purchases online"
The high price tag of luxury items means that confidence to buy online is paramount.
Give them the final nudge to buy
Reduce basket abandonment around high value, high consideration purchases.
Popular messaging
27 others viewing this right now
Trending messaging
Last sold 40 mins ago
"For our business it’s important not just to surface the right product information to our customers, but to do so in an elegant way befitting of our target customer and our brand ethos."
Alex Buckingham
Head of Digital Experience, Charles Tyrwhitt
Read moreLearn more
Increase conversion rates and revenue by giving customers the confidence to buy online.
Want to know how much revenue we will
deliver for you?
Calculate the impact social proof will have on
your conversion rate and revenue.
Call us
Contact us