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Key KPIs delivered by Taggstar

  • 5.91%

    overall CVR uplift across desktop and mobile

  • 831

    incremental orders (over 14 days)

  • £67,895

    additional revenue (over 14 days)

  • 1417%

    projected ROI over 12 months

The Challenge

As an exclusive offers-based website, BrandAlley has ambitious sales targets to hit. Communicating its offers and converting customers quickly is essential for the retailer so that they don’t miss out on great deals. Product discovery is also important, helping customers to find products they love, not just discounts that tempt. This means that they come to BrandAlley not just for the generous discounts but also for a curated range of great designer products. 

The Solution

BrandAlley ran a proof of concept of social proof messaging from Taggstar on its UK website for 14 days in November 2025, with the project live within three weeks of the first meeting between all the parties involved. 

The full-funnel test saw Taggstar’s complete range of 13 best practice messages used by BrandAlley across its site, including ‘Popular X viewed in last X hours’, ‘Trending sold x times in last 5 days’, ‘In Demand sold X times in last 5 days’.

“Taggstar’s conversion messaging has generated great results for our company, but what was also important was how easy and how fast the technology was to onboard, with less than three weeks from our first discussions to the project going live.”

The Results

The two-week test resulted in a 5.91% overall conversion rate uplift across desktop and mobile, equating to 831 incremental orders and an additional £67,895 in revenue. Projected across a full year, the proof of concept delivered an ROI of 1,417%.

The Future

The speed of onboarding, as well as results that exceeded expectations, mean that BrandAlley is now considering a further rollout of social proof messaging and testing additional messaging types. 

This includes Attribute Messaging from Taggstar, which allows companies such as BrandAlley to surface key product attributes in messaging to further boost conversion. Product data and Gen AI are used to create real-time, eye-catching messages, helping to put the information customers need at their fingertips when browsing for products. 

BrandAlley is also looking to test Dynamic Badging. This helps to automate information and messaging at scale, quickly creating and applying badges that can indicate new arrivals, low stock or further discounts.

Testimonials

Roger Howard, Chief Trading Officer at The BrandAlley Group, says: “The power of social proof messaging is evident from the exceptional 5.91% conversion rate uplift we saw across the site in only two weeks of testing. This illustrates just how important a tool social proof messaging is for our customer base to ensure they don’t miss out on great value, in-demand products, as well as helping to aid product discovery.” 

“The success of the PoC has given us the confidence to test other social proof messaging types from Taggstar, including attribute messaging and dynamic badging, which we hope will help drive conversion further.” 

Michael Vuong, Head of Project Management at BrandAlley, says: “Taggstar’s conversion messaging has generated great results for our company, but what was also important was how easy and how fast the technology was to onboard, with less than three weeks from our first discussions to the project going live.” 

“With ten new flash sales launched daily, we must always ensure that the BrandAlley website and mobile experience is seamless and that our team’s attention isn’t distracted elsewhere, especially in the approach to peak. Taggstar offered a fully managed service through its professional services team that equipped us with both the smooth onboarding and ongoing support that we required. This allowed us to carry on with finding and delivering great deals for our customers while also seeing the impressive results social proof messaging generated for us.”  

Marjorie Leonidas, CEO at Taggstar, says: “A company like BrandAlley moves fast, requiring a technology partner that could keep up with its nimbleness while still providing the valuable assistance its customers needed. We are proud to have been that partner, with our professional services team not only making the onboarding and rollout process easy but also delivering our usual better-than-expected results.” 

 

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