Big news! Syndigo acquires Taggstar to make product experiences dynamic and contextual. Read Press Release.
Big news! Syndigo acquires Taggstar to make product experiences dynamic and contextual. Read Press Release.

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Key KPIs delivered by Taggstar

  • 3.89%

    conversion rate uplift

  • 5.1%

    revenue uplift

  • 3.9%

    order uplift

The Challenge

Roman operates in the highly competitive, accelerated world of fast fashion. To maintain its competitiveness, fast decision-making and speedy, friction-free technology implementation are essential. The retailer wanted to rapidly maximize its online conversion rate and capture incremental revenue without the lag of a prolonged and resource-intensive IT implementation.

Instead, Roman needed an agile solution, such as Taggstar’s social proof messaging, that could be quickly and easily implemented without disrupting its business. This would allow it to surface real-time social proof messages, ignite immediate buyer curiosity and help customers make faster, more confident buying decisions with ease.

The Solution

Roman first engaged with Taggstar in April 2026, but the go-live process, from engagement to scoping, integration and the launch of the test, was so quick that testing began only a fortnight later, running from 11 May 2026 and hitting statistical significance across all devices in only 19 days.

The full-funnel implementation across the UK website covered its three core pages of PLP, PDP and Cart in order to maximize the impact of real-time social proof messaging at every stage of the funnel. It included messages such as ‘Trending: Sold X times in the last X hrs’, ‘Selling Fast: Last sold {value} seconds ago’ and ‘No. X site best seller’.

“The implementation process was frictionless, allowing us to go live in less than two weeks and serving as an instant masterclass in conversion lift. “

Ian Johnson, Head of e-Commerce

The Results

In less than three weeks, the test delivered a 3.89% uplift in conversion rate and an incremental revenue uplift of 5.1%, driven by 3.9% of additional orders. The speed of implementation meant that Roman achieved net profitability almost immediately, with results projecting an estimated 2,206% ROI over 12 months based on the initial test.

The conversion rate uplift was strongest on desktop, up 6.7%, generating a +1.8% increase in orders and a +2.1% increase in incremental sales. On mobile, where conversion is already higher, social proof messaging delivered a further 2.82% uplift in conversion, driving a +2.0% increase in orders and a +2.8% boost in revenue.

As well as boosting sales, Roman also saw immediate increases in user engagement, including more time on site and more pages visited by shoppers.

The Future

Following the rapid and impressive success of the test, the partnership is now being managed by Taggstar’s Customer Success team, who work tirelessly with their clients to optimize social proof messaging results.

Moving forward, the two companies are working on a roadmap of rapid optimization, deploying new user interfaces and messaging strategies and exploring even deeper, personal shopper algorithms to further boost the success of the partnership between Roman and Taggstar.

Testimonials

Ian Johnson, Roman’s Head of e-Commerce, said: “At Roman, we build and test fast. Quite how quickly this partnership came together was still a welcome surprise, however. The implementation process was frictionless, allowing us to go live in less than two weeks and serving as an instant masterclass in conversion lift.

“As surprising was how rapidly the test delivered results for us, proving that enterprise-grade personalization doesn’t need months of development work to be a success.”

Ryan Coleman, Marketing Lead at Roman, said: “Speed is of the essence at Roman, but while the sales and conversion uplifts were incredibly impressive, so too was the added engagement we saw from shoppers. This was further evidence that customers see the value of social proof messaging in supporting their purchase research and decisions.”

Testimonials

Peter Buckley, Chief Revenue Officer at Taggstar, said: “Retailers can be put off personalization and conversion rate optimization projects because of the fear that implementation will take months, swallowing up resources and distracting from the business.

“Time and time again, we have proved that’s not the case. Taggstar can launch quickly and without disruption, delivering results that pleasantly surprise beyond just the speed of implementation.”

Interested in unlocking the potential of Taggstar? Take the first step toward higher conversion rates!

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