With a new year just around the corner, it’s time to shift focus – and start planning how to reach your 2025 growth targets.
eCommerce continues to present a significant channel for retail growth in 2025 – according to Forrester total retail sales will reach $24.9 trillion in 2025, and of that, $5.3 trillion (or about one-fifth) will be online retail sales specifically.
Most retail and brand leaders agree that technology plays a critical role in supporting eCommerce growth – overall, global spend on retail technology is forecasted to grow 10% each year until 2028.
But despite positive eCommerce sales forecasts and signals of increased eCommerce tech investments, geopolitical and economic concerns are still dominating headlines, impacting budgets, strategies and investment priorities.
Executives are under increased pressure to prove quick ROI on new initiatives and investments. According to IBM’s 2024 CFO study, 65% of CFOs are under pressure to accelerate ROI on tech investments, making it harder to balance long and short-term strategic goals.
When deciding where to invest in 2025 and beyond, eCommerce technology solutions that are easy to implement and offer quick results will naturally surface as frontrunners. It all comes down to the return on investment and realising the return fast so new revenue can be allocated to grow your business further.
In our latest ebook, we explore:
✅ Why investing in solutions that deliver fast, proven ROI is critical.
✅ 4 compelling reasons Social Proof should be on your 2025 roadmap.
✅ How to reinvest results into sustained growth.
Start 2025 on the right foot with smart tech investments that make an immediate impact. Download the report.
Heading to NRF? Stop by booth #946 and don’t miss our Big Ideas session – Power of the crowd: How 3 retailers boost conversions with Social Proof. Sunday, January 12, 10:15am – 10:45am, Expo, Level 1, Expo Stage 1.
