Boost sales by helping your customers buy home and DIY products online with confidence

We increase conversion rate uplift and revenue for some of the largest retailers of home and DIY products by using real-time social proof messaging to deliver a more engaging and informed digital experience for their customers.

talk to an expertOur customers

Bring in-store expertise online to inspire and help your customers to buy home and DIY products

$268bn

Value of Global eCommerce Market for Home and Garden products by 2022

Customers are increasingly happy to purchase home and garden products online when detailed information is provided.

81%

Importance of Customer Reviews

Of all online purchases occur on product pages with ratings and reviews content.

88.2%

Basket Abandonment

Highly emotional and/or high value purchase(s) have a serious problem with basket abandonment.

Inspire your customers

Householders have become increasingly comfortable buying big ticket home and DIY products and statement pieces online.

Real-time social proof messages offers inspiration by highlighting category bestsellers or trending items, plus reassures customers with the evidence that other people are buying these items online.

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Authority messaging

#1 Bestseller in sofa beds today

Trending messaging

Top Trending Item! 92 sold in the last 24hrs

81% of all online purchases occur on product pages with ratings and reviews content.

Customer reviews are particularly important to consumers when purchasing high value and/or complex or unfamiliar products.

Continue to find out more

⤹

Help your customers discover exactly
the right products

Customers shopping online, will welcome help to navigate the rich range of products available, especially where the difference between one item and another may be quite subtle.

By aggregating customer review data and displaying real-time social proof messaging of product popularity you can give them the confidence to make an informed purchase.

Review message

Excellent Choice! 92% of customers rate this 5 star for value

Popularity messaging

In Demand! 109 people have looked at this today

Urgency messaging

88 others added to bag since your last visit 4 hrs ago

Emotional and high value purchase(s) can often end in basket abandonment.

88.2% of people will abandon their basket

Continue to find out more

⤹

Tackle basket abandonment head on

Home and DIY products can be high value and emotional purchases that result in ‘check-out anxiety’ at the final stage of your customers' online shopping journey. Use real-time social proof messaging to reassure them at this all important stage of their purchase decisions, flagging up to them stock availability; promotions that are about to expire and give them that final nudge to purchase.

Scarcity messaging

22 others have this in their basket right now

Personalisation messaging

Purchased 41 times since your last visit 2 hrs ago

Urgency messaging

Almost gone! 7 left in stock

Don’t take our word for it, hear what our customers say.

Our tests are conclusive; customers who see Taggstar’s messages are more likely to checkout and spend more. Taggstar has been the single-biggest driver of incremental revenues.
Jonathan Wall
Group eCommerce Director
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It’s very easy to change the Taggstar experience for our different brands. A simple JavaScript allows us to adapt the look and feel of Taggstar messages to suit our different customer segments.
Paul Hackett
UX Testing & Optimisation Manager
Read More
Using Taggstar has given us impressive online results. We set out to improve the experience for our online customers and it’s rewarding to clearly track uplift in our revenue directly to the use of social proof messaging.
Paula Riley
Web Trading Manager
Read More
Our customers are looking for more guidance & product information when choosing from our online wine and Specialbuys ranges. Taggstar acts like an online virtual assistant.
James Kinnear
eCommerce Retail Director
Read More
We’re delighted with the results we’ve seen so far and look forward to trialling social proofing in other areas of our customer journey in the near future.
Paul Hornby
Chief Digital Officer
Read More
Building on our recent OOH campaigns, we continue to push the boundaries by being the first advertiser to team up with Taggstar to include real-time dynamic product messaging on digital screens.
Sylvia Woon
Chief Marketing Officer
Read More
We were interested in what motivates us to buy as shoppers, and specifically the FOMO factor. We saw how effective the Taggstar social proof messages were, and started using them across our entire product catalogue.
Finn Christo
Group Conversion Rate Optimisation Manager
Read More
Some customers in our market are often overwhelmed by the amount of choice. Being able to see what other customers are purchasing helps to build a customer’s confidence in a retail decision where there isn’t a salesperson to help.
Alan Gregory
SEO & SEM Executive
Read More
Improving our online customer journey continues to be a key strategic focus area. We are always on the lookout for tech partners who can help our customers make informed purchase decisions, Taggstar has certainly done that.
Paul Hornby
Chief Digital Officer
Read More
The customer is at the heart of our business, and real-time social proof messages help us to build stronger relationships by building trust and confidence in online shopping.
Jonathan Wall
Group eCommerce Director
Read More
Taggstar helped us to define the best message combinations, and that’s pushed our results to add another 12 percent to SimplyBe new visitor conversion rates.
Paul Hackett
UX Testing & Optimisation Manager
Read More
We knew that review data was important to support our online customers. Our existing Taggstar social proof messages give us the channel to surface this information on our product pages, and incremental results have been excellent.
Ralph Percival
eCommerce Director
Read More
Taggstar have been great to work with and the team have a really robust approach to measurement and performance tracking, which has given us real confidence in the data and performance we’ve seen.
Paul Canavan
Digital Director
Read More
It’s really clear to see that by providing customers social proof messaging, it has had a positive impact on customer purchasing behaviour. We saw the difference in just 21 days of using the Taggstar solution.
Lindsay Costa
Senior eCommerce Trading Manager
Read More
The test delivered way beyond our expectations with a conversion rate uplift of more than 10% and nearly 2,300 additional orders. Given this was across seven markets this was an excellent result.
Emma Hellstadius
Head of Marketing, eCommerce & Expansion
Read More
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Don’t take our word for it, hear what our customers say.

Our tests are conclusive; customers who see Taggstar’s messages are more likely to checkout and spend more. Taggstar has been the single-biggest driver of incremental revenues.
Jonathan Wall
Group eCommerce Director
Read More
It’s very easy to change the Taggstar experience for our different brands. A simple JavaScript allows us to adapt the look and feel of Taggstar messages to suit our different customer segments.
Paul Hackett
UX Testing & Optimisation Manager
Read More
Using Taggstar has given us impressive online results. We set out to improve the experience for our online customers and it’s rewarding to clearly track uplift in our revenue directly to the use of social proof messaging.
Paula Riley
Web Trading Manager
Read More
Our customers are looking for more guidance & product information when choosing from our online wine and Specialbuys ranges. Taggstar acts like an online virtual assistant.
James Kinnear
eCommerce Retail Director
Read More
We’re delighted with the results we’ve seen so far and look forward to trialling social proofing in other areas of our customer journey in the near future.
Paul Hornby
Chief Digital Officer
Read More
Building on our recent OOH campaigns, we continue to push the boundaries by being the first advertiser to team up with Taggstar to include real-time dynamic product messaging on digital screens.
Sylvia Woon
Chief Marketing Officer
Read More
We were interested in what motivates us to buy as shoppers, and specifically the FOMO factor. We saw how effective the Taggstar social proof messages were, and started using them across our entire product catalogue.
Finn Christo
Group Conversion Rate Optimisation Manager
Read More
Some customers in our market are often overwhelmed by the amount of choice. Being able to see what other customers are purchasing helps to build a customer’s confidence in a retail decision where there isn’t a salesperson to help.
Alan Gregory
SEO & SEM Executive
Read More
Improving our online customer journey continues to be a key strategic focus area. We are always on the lookout for tech partners who can help our customers make informed purchase decisions, Taggstar has certainly done that.
Paul Hornby
Chief Digital Officer
Read More
The customer is at the heart of our business, and real-time social proof messages help us to build stronger relationships by building trust and confidence in online shopping.
Jonathan Wall
Group eCommerce Director
Read More
Taggstar helped us to define the best message combinations, and that’s pushed our results to add another 12 percent to SimplyBe new visitor conversion rates.
Paul Hackett
UX Testing & Optimisation Manager
Read More
We knew that review data was important to support our online customers. Our existing Taggstar social proof messages give us the channel to surface this information on our product pages, and incremental results have been excellent.
Ralph Percival
eCommerce Director
Read More
Taggstar have been great to work with and the team have a really robust approach to measurement and performance tracking, which has given us real confidence in the data and performance we’ve seen.
Paul Canavan
Digital Director
Read More
It’s really clear to see that by providing customers social proof messaging, it has had a positive impact on customer purchasing behaviour. We saw the difference in just 21 days of using the Taggstar solution.
Lindsay Costa
Senior eCommerce Trading Manager
Read More
The test delivered way beyond our expectations with a conversion rate uplift of more than 10% and nearly 2,300 additional orders. Given this was across seven markets this was an excellent result.
Emma Hellstadius
Head of Marketing, eCommerce & Expansion
Read More
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Interested in social proof?

Leave us a contact and one our social proof experts will be in touch

Example: James
Example: Smith
Example: james.smith@taggstar.com
www.taggstar.com

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Keep calm and DIY

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Nailing it: home improvement takes off

The 2020 home improvement season started early. Sheltering in place, millions of Americans with time on their hands decided to deal with that dripping faucet (at last!), repair the decking or fix the winter damage to the driveway.

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